ROVENITY · TERMS & CONDITIONS

Terms of Service

These Terms of Service govern your access to and use of rovenity.com and purchases made through the website.

Last updated: September 22, 2026 | Effective date: September 22, 2026

01 · AGREEMENT & CONTRACTING ENTITY

About These Terms

Rovenity is a store brand owned and operated by Hangzhou Yueka Network Technology Co., Ltd. Hangzhou Yueka Network Technology Co., Ltd. is the contracting entity responsible for the operation of rovenity.com and sales made through this website.

By accessing or using rovenity.com, placing an order, or purchasing products through the website, you agree to these Terms of Service and the policies referenced in them. If you do not agree with these Terms, please do not use the website or place an order.

02 · USE OF THE STORE

Using Rovenity

You may use this website only for lawful purposes. You are responsible for ensuring that information you provide when placing an order or communicating with Customer Care is accurate, complete, and current.

03 · PRODUCTS

Product Information

Rovenity offers bathroom storage and organization products. Product descriptions, specifications, dimensions, materials, photographs, available options, and other relevant information are provided on the applicable product pages.

We make reasonable efforts to present product information accurately. Slight differences in appearance may occur due to lighting, photography, screen settings, materials, or normal manufacturing variations.

04 · PRICING

Prices & Charges

Product prices and applicable charges are displayed on the website and during checkout. Before submitting an order, customers should review the products selected, quantities, shipping charges where applicable, and the final order total.

05 · ORDERS

Order Information

When placing an order, you are responsible for providing accurate billing, shipping, and contact information. Please review all order information before completing checkout.

We may review an order before fulfillment and may contact you if additional information is reasonably required to process the order.

06 · PAYMENT

Payment Processing

Available payment methods are displayed during checkout. By submitting payment information, you represent that you are authorized to use the selected payment method and authorize processing of the applicable order amount. Additional payment information is provided in the Payment Methods policy.

07 · PROCESSING & SHIPPING

Order Processing & Delivery

Orders are prepared for shipment after successful payment confirmation. The current order processing timeframe, available shipping methods, shipping charges, delivery destinations, and estimated carrier transit times are stated in the Shipping Policy published on rovenity.com.

Processing time and carrier transit time are separate periods. Delivery estimates are not guaranteed arrival dates and may be affected by carrier operations, weather, transportation interruptions, destination, or other circumstances outside our reasonable control.

08 · TRACKING

Shipment Information

When tracking information is available, it may be provided after an order has been dispatched. Carrier tracking systems may require additional time before the first tracking update appears.

09 · RETURNS & REFUNDS

Return and Refund Conditions

Return eligibility, the applicable return request period, return procedures, product condition requirements, return shipping arrangements, refunds, exchanges, and cancellation conditions are governed by the Return and Refund Policy published on rovenity.com. Customers should review that policy before returning any product.

10 · ORDER ISSUES

Damaged, Defective or Incorrect Products

If a product arrives damaged, appears defective, or differs from the product ordered, please contact Customer Care and provide the relevant order information, a description of the issue, and photographs where reasonably applicable.

11 · CANCELLATIONS

Order Changes & Cancellations

If you wish to request a change or cancellation, contact Customer Care as soon as possible. Requests will be reviewed according to the current status of the order. Changes or cancellations cannot be guaranteed once fulfillment or shipment has begun.

12 · INTELLECTUAL PROPERTY

Website Content

Content made available through rovenity.com, including website design, text, graphics, branding, photographs, and other materials, may be protected by applicable intellectual property laws. Such content may not be copied, reproduced, distributed, or used without authorization except where permitted by applicable law.

13 · PROHIBITED USES

Restrictions on Website Use

You may not use rovenity.com:

• For unlawful or fraudulent purposes.
• To interfere with the security or operation of the website.
• To transmit malicious code or harmful material.
• To obtain unauthorized access to systems, accounts, or data.
• To violate applicable laws or the rights of another person or entity.

14 · THIRD-PARTY SERVICES

External Service Providers

Certain functions of the website may involve third-party service providers, including payment, shipping, hosting, analytics, or other operational services. Their services may also be subject to their own applicable terms and privacy practices.

15 · PRIVACY

Personal Information

Information about how personal information is collected, used, disclosed, retained, and protected is provided in the Privacy Policy published on rovenity.com.

16 · LIABILITY

Applicable Limitations

To the extent permitted by applicable law, liability arising from use of the website, products, or services may be subject to applicable legal limitations. Nothing in these Terms excludes or restricts any liability, consumer right, or remedy that cannot lawfully be excluded or restricted.

17 · CONSUMER RIGHTS

Mandatory Consumer Protections

Nothing in these Terms is intended to exclude, restrict, or replace consumer rights or remedies that cannot lawfully be excluded or restricted under applicable law. Where mandatory consumer protection laws provide additional rights, those rights continue to apply.

18 · CHANGES TO THESE TERMS

Updates

We may update these Terms of Service when necessary. The current version will be published on rovenity.com together with the applicable updated or effective date. Continued use of the website after an updated version becomes effective is subject to the revised Terms.

19 · CONTACT

Questions About These Terms

If you have questions about these Terms of Service or an order placed through Rovenity, please contact Customer Care at service@rovenity.com .

BUSINESS INFORMATION

Rovenity Store Operator

Store Brand:
Rovenity

Contracting Entity:
Hangzhou Yueka Network Technology Co., Ltd.

Registered Business Address:
Room A0127, No. 163 Shuangxi Road, Shuangxi Village, Jingshan Town, Yuhang District, Hangzhou City, Zhejiang Province

Customer Care Email:
service@rovenity.com